Where Can You Go For Technical Assistance With Ivylearn? Free File

Before you contact support, take a screenshot of the error message or a screen recording of what’s happening. Then, when you open the chat, type: "I need help. I am trying to [submit a quiz / upload a file], and I get error code [X]." This cuts troubleshooting time in half.

| | Who to contact? | Best method | | :--- | :--- | :--- | | "I can't submit my paper" / Video won't play | IvyLearn 24/7 Support (via Help button) | Live Chat | | "I forgot my password" / Can't log in | Ivy Tech Support Center | Call 1-888-489-5463 | | "The quiz question is wrong" / Content missing | Your Professor | IvyLearn Inbox | | "My campus lab computer is frozen" | Campus IT Desk | Walk-in or local phone line | where can you go for technical assistance with ivylearn?

You might have scrolled past it a hundred times. Inside IvyLearn, look at the left-hand global navigation menu . At the very bottom, above your name, you’ll see a “Help” link. Before you contact support, take a screenshot of