If an automated system says "pound key" and you can't find it, try saying "Hashtag" into the phone. (Just kidding—it won't work. You actually have to press the button.)
"Ah, the # button." Then press it and move on. Quick Reference Card | If you hear... | It means... | |----------------|--------------| | "Pound key" | The # button | | "Enter your card number, then pound" | Type numbers, then # to submit | | "Hashtag key" | Same thing, just modern slang | pound key debit card
If you’ve ever called your bank’s automated customer service line, you’ve probably heard the robotic voice say: "Please enter your 16-digit card number, followed by the pound key." If an automated system says "pound key" and