If you have a personal phone with a work profile, Smart Switch usually works for personal data only. However, the policy may still block the entire app. You might need to use Samsung’s "Temporary cloud backup" (Samsung Cloud) instead of a physical cable.
If the phone is company-owned, do not try to hack around the policy. This is a violation of most IT security charters. Instead, ask your IT department for a managed migration tool. Many MDMs (like Intune or MobileIron) have approved migration wizards that comply with the policy. la politica de seguridad restringe el uso de smart switch
Some policies block the phone-to-phone connection but allow a phone-to-PC connection via the official Smart Switch desktop software, provided the PC is also managed by the company. A Note for IT Administrators If you are seeing this error reported by users, consider whether a total ban on Smart Switch is necessary. You can use Knox Service Plugin (KSP) to restrict Smart Switch only for the Work profile while allowing it for the Personal profile. A blanket ban often leads to "shadow IT" where users find less secure methods (like WhatsApp or Google Drive) to move their data. Summary The message "La política de seguridad restringe el uso de smart switch" is not a bug—it is a feature of enterprise security. It means your IT department is successfully preventing unauthorized data transfers. If you have a personal phone with a