"Open" doesn’t mean prying it apart! Here’s how to actually access your files on Windows or Mac:

1️⃣ Connect the drive. 2️⃣ Look for the drive icon on your Desktop . 3️⃣ Or open Finder → Locations → Click the drive name.

One of the most common IT support questions is: “I plugged in my external hard drive – now how do I open it?”